Hosting support

Support is available for setup, billing, migrations, and operational incidents.

Sales and onboarding

Plan and setup guidance for first-time deployments and migration planning.

Billing support

Questions about subscription status, invoicing, and payment behavior.

Technical support

Issue triage and escalation for runtime incidents and access problems.

Response expectations

We aim to respond as quickly as possible, with priority based on issue severity and service impact. If no formal SLA applies, response windows are communicated during ticket handling.