Refund policy

This page provides a plain-language summary of refund behavior for hosting services.

Plain-language summary

Refund requests are reviewed against plan type, payment timing, account activity, and abuse-prevention checks. Some charges may be non-refundable depending on service delivery stage.

For active billing questions, contact support through the account portal or Telegram.

How to request a refund

  1. Submit request through support or contact page.
  2. Provide payment reference, account email, and reason for request.
  3. Requests are reviewed and responded to based on available billing records.